Getting started
Create a free account, verify email, complete profile basics, then explore public profiles, casting, marketplace, safety, and school content.
Contact support about getting startedHelp Center / FAQ Page
Help Center and FAQ
Browse support documentation for accounts, uploads, profiles, casting, wallet, paid membership, marketplace, safety, and troubleshooting. Visitors can read public help; logged-in users should later receive account-specific support links.
MVP FAQ articles
Required support topics
Account and verification
Email, phone, age, ID, and business verification unlock higher-trust actions. The interface should explain verification or paid gates before submission.
Contact support about account and verificationProfiles
Build a public/member-facing profile with role badges, safe location labels, visibility controls, portfolio previews, and report/block controls.
Contact support about profilesUploading media
Upload UI should support ownership and depicted-person consent confirmations, visibility, age restriction, AI-generated flags, and clear failure messages.
Contact support about uploading mediaCasting calls
Casting help explains compensation, eligibility, verification, deadlines, usage rights, applications, and reporting suspicious listings.
Contact support about casting callsMessaging
Messaging help covers requests, replies, archive/mute, attachments, blocking, reporting, off-platform pressure warnings, and account-specific support links.
Contact support about messagingWallet/Gems/Ore/Rank
Gems are earned, Ore is optional paid credit when payments are ready, and Rank is reputation. Do not treat any currency as cash value unless legal/payment systems support it.
Contact support about wallet/gems/ore/rankPaid membership
Paid support explains optional upgrades, expanded storage/search/casting tools, subscription terms, cancellation, billing notices, and invoices.
Contact support about paid membershipMarketplace
Marketplace help covers listing categories, price/contact-for-price, seller contact, reports, license terms, refunds, prohibited items, and payment deferral warnings.
Contact support about marketplaceSafety/reporting
Safety help links to guidelines, meeting safety, scams, adult/minor policy, blocking, reports, appeals, and urgent harm escalation language.
Contact support about safety/reportingContact support
Use support@photognome.org for account, safety, billing, marketplace, copyright, or legal review requests in this MVP demo.
Contact support about contact supportContact support
Choose a category so a future backend can route the request to account, billing, safety, copyright, marketplace, or legal staff queues without exposing private details in public pages.